KeyTran Courier Service:

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

1. Items tendered to KeyTran Couriers (“KeyTran”) for delivery will be securely contained and fastened in properly addressed packages, which conform to United States Post Office rules and regulations, as well as all federal and state regulations applicable to private express shipments. Package shall not contain contraband or other illegal materials. Electronic media or other items which may be subject to magnetic or electronic damage must be contained in protective materials and clearly marked to indicate their contents.

2. KeyTran will not be liable for any loss or damage caused by any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes including, without limitation, fires, floods, explosions, acts of God, riots, acts of war or terrorism, governmental actions, electrical failures, internet failures, strikes and labor disputes, insurrections, civil disturbances, the act, default, or omission of the shipper, addressee, or any other party with an interest in the shipment other than KeyTran, including, without limitation, government officials and Postal Service employees.

3. KeyTran will not be liable for any concealed damage. Loss or damage claims may not exceed fifty dollars ($50.00) unless (1) a greater value is declared, (2) an additional charge is paid in advance, and (3) the greater value is accepted by KeyTran. All claims for loss or damage must be made within seventy two (72) hours by faxing written notice detailing the claim to:
KeyTran Couriers

Attn: Damage Claim Department
Fax: (713) 651-3939

4. KEYTRAN SHALL NOT BE LIABLE FOR DELAY IN DELIVERY OR FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, WHETHER OR NOT KEYTRAN KNEW, OR SHOULD HAVE KNOWN, THAT SUCH DAMAGES MIGHT BE INCURRED, INCLUDING, BUT NOT LIMITED TO, LOSS OF INCOME, LOSS OF PRODUCTION, INCREASE IN EXPENSE, INTEREST, PROFITS, BUSINESS OPPORTUNITY, BANK COLLECTIONS OR SIMILAR FEES.

5. Any item that must be stored because it is undeliverable for any reason not the fault of KeyTran may be subject to a reasonable storage charge.

6. Unless previously agreed to in writing, KeyTran will not transport items that require special handling. By way of example and not limitation, these would include human remains, tissues, or fluids, live or dead animals, hazardous materials, household goods and furniture, perishable items of any sort, or shipments unaccompanied by proper documentation.

7. KeyTran may, at its option, open and inspect any packages tendered to it for shipment.

8. KeyTran reserves the right to reject a shipment at any time before actual delivery if the shipment could cause damage or if it could delay other shipments or if it would be prohibited by law, regulation, or the terms and conditions.

9. KeyTran will not ship cash or negotiable instruments and will not be liable for such shipment.

10. Our “On Time or It’s Free” offer is limited to those shipments which arrive later that the time requirements given to our dispatcher at the time the order is tendered to KeyTran. This guarantee does not apply to and shipments arriving late due to traffic conditions, weather, delays caused by shipper, Force Majeure, Act of God, or any other event beyond KeyTran’s control.